The single most untapped competitive advantage is teamwork! ~Patrick Lencioni
1 – Trust One Another
When team members are genuinely transparent and honest with one another, they are able to build vulnerability-based trust. They also work together to build confidence that their peers’ intentions are good and that there is no reason to be protective or careful around them.
2 – Engage in Conflict Around Ideas
When there is trust, team members are able to engage in unfiltered, constructive debate of ideas. Productive conflict is focused on concepts and ideas and avoids mean-spirited, personal attacks. Some people may spend an inordinate amount of time and energy avoiding conflict ~ productive conflict is about producing the best possible solution in the least amount of time.
3 – Commit to Decisions
When team members are able to offer opinions and debate ideas, they will be more likely to commit to decisions. Great teams understand that they must be able to commit even when the outcome is uncertain and not everyone initially agrees. Because everyone has engaged in productive conflict, everyone leaves confident that no one is harboring doubts about whether to support a project.
4 – Hold One Another Accountable
When everyone is committed to a clear plan of action, they will be more willing to hold one another accountable. In the context of teamwork, accountability is “the willingness of team members to call their peers on performance or behaviors that might hurt the team”.
5 – Focus on Achieving Collective Results
The ultimate goal of building greater trust, conflict, commitment, and accountability is one thing: the achievement of results. There will be a focus on creating specific, results-oriented objectives.
Warning: This program produces results – the team must be ready to do the good work.
“I am very fortunate to have been able to use Lori’s expertise in team building. She was able to utilize the necessary tools, The Five Behaviors of a Cohesive Team, to engage my team in professional growth activities. Her ability to provide relevant learning through videos, role-play, and reflection has helped to transform my Leadership Team into a High Performing Leadership Team. Lori’s attention to detail and ability to provide timely and specific feedback throughout the training has reaped major dividends in my team’s ability to stay focused on our work, use conflict as a problem solving tool, and to build trust in each other’s strengths.” -Scott J. Hunt, EdD, Superintendent, Cardinal Local Schools