Insights

The Top 5 Most Essential Skills Of A Successful Manager

A leader in today’s business world has to wear many hats.  Gone are the days when management ruled with an iron fist and demanded respect without ever earning it.  Today, a good leader is a diplomat when it comes to negotiating tough situations.  Today’s leader is a counselor, often handling uncomfortable conversations they never could […]

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3 Ways PXT Select™ Improves Your Hiring Efficiency

Interviewing and hiring the right candidate can feel a little like stepping into a Las Vegas casino. You might feel like you really understand the game and that you have a strategy in place that will help you succeed with every hand you lay on the table. But the dealer holds the cards, and just when […]

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Why Your Employees Will Benefit From DiSC® Assessments

Northeast Ohio knows something about championship teams. When we watched our World Champs take the league by storm a couple of years ago it was like witnessing a well-oiled machine at work. Often their familiarity with one another was so in sync that they could make on-court decisions without communicating, almost as if they knew what the […]

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Employee Retention Made Easy: Great Ways To Keep Your Stars Happy

Employee retention is one of the key aspects to being successful in business, whether you have a giant corporation or a small company.  Employers typically have extensive vetting processes in place when it comes to qualifying a candidate for a position and go through great lengths to find qualified personnel. That interviewee that meshes the […]

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Commandment 6: Be a Giver

Commandment 6 is about conveying something of help or value to your audience –  in essence, “Be a Giver”! This is not about being a know-it-all, having to fix people’s problems with your opinions or always having a solution.  It is about sharing when you have something of value to your audience, lifting them up, helping them […]

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Commandment 5 – Watch Your Tone, Young Lady!

Have you ever had a time where someone has been so falsely nice that you feel like you’ve been licked with sugar? Or have you had a disagreement with a friend or colleague and you get to a point where they say, “Sure, everything is ok, no worries,” but you just know that’s not true? […]

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Commandment 4 – Support Is Not a Dirty Word

“Raise your hand if you hate asking anyone for support.” I can’t tell you how many times I ask that question and the whole room is full of hands in the air. The most common excuse that I hear is “it’s easier to do it myself.” The second most common excuse is “I don’t want […]

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Commandment 3 – Obey the Variables

Now that Commandment 1 and Commandment 2 have helped you to seek clarity and find focus, we move into the variables. I’m sure you have heard “location, location, location,” and this holds true in business communication, not just real estate. One variable is the place you communicate; this has incredible importance and in today’s world, […]

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Thou Shalt Be Focused

If Commandment One was Thou Shalt Not Be Vague (C1: seek to clarify your ideas before communicating), then Commandment Two (C2) is close on the heels with Thou Shalt Be Focused. This is the action of examining the true purpose of what we are saying and being clear about what we want to accomplish. I have to […]

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Are You Ready?

(Spoiler alert, this is a personal message!) This question has been with me all year in a profound way. “Are you ready, Lori?” This comes from last February when my mother passed away after a short illness. The question is not about my readiness to have my mother pass, because of course the answer is […]

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